This Privacy Policy explains how S. Tiger Security Service (STSS), operated by STSS GROUP PRIVATE LIMITED (CIN: U62010PN2026PTC253431) ("STSS", "we", "us" or "our"), collects, uses, stores and protects personal information when you visit https://stss.in.net (the "website") or submit information through it. By using this website, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information needed to respond to you and to run the website securely:
- Name
- Email address
- Phone / mobile number
- IP address and basic technical information such as browser type and pages visited
- Form submitted data, such as the company name and message you enter in our contact or enquiry forms
We do not ask for sensitive information such as bank details, passwords or identity document numbers through this website.
2. How We Use Your Information
- Service improvement – to improve our services and this website
- Customer support – to respond to enquiries, quotation requests and service requests
- Security monitoring – to detect and prevent misuse, spam and fraud
- Important notifications – to inform you about your enquiry or our services
3. Cookies and Local Storage
We use cookies and similar technologies to keep the website working properly and to understand how it is used. You can disable cookies in your browser settings, although some features may then not work as intended.
Your display preferences, such as the selected font size (A-/A/A+) and high-contrast mode, are stored locally in your browser (local storage) and are not sent to us. You can clear them at any time through your browser settings.
4. Analytics and Third Parties
We may use analytics tools, including a visitor counter, to understand website traffic. Third-party service providers have their own privacy policies, and we encourage you to review them.
5. Hosting and Data Processing
This website is hosted on Google Firebase. We use Firebase Hosting, Cloud Firestore (database), Firebase Authentication (for administrator login) and Cloud Storage (for files such as brochures). The details you submit through our contact and enquiry forms (name, mobile number, email, company and message) are stored in Cloud Firestore. Google acts as a data processor on our behalf, and data may be processed on servers located in or outside India in accordance with Google's terms and applicable law.
6. Data Security
We use industry-standard measures to protect your information, including:
- encrypted connections (HTTPS) for all pages and forms;
- an access-controlled administrator area, protected by authentication and limited to authorised STSS personnel;
- Firestore security rules that restrict who can read or change stored data.
However, no method of transmission over the internet or of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep enquiry and contact information only for as long as it is needed to respond to you, provide our services and meet legal, accounting or regulatory requirements. When it is no longer needed, it is deleted or anonymised. You may ask us to delete your data earlier, subject to any legal obligation to retain it.
8. Sharing of Information
We never sell your personal information. We share it only when legally required, for example under a court order or a lawful request from an authority, and with our hosting provider strictly to operate this website.
9. Your Rights under the Digital Personal Data Protection Act, 2023
Subject to the Digital Personal Data Protection Act, 2023 and the rules made under it, you have the right to:
- Access – obtain a summary of the personal data we hold about you and how it is processed;
- Correction – have inaccurate or incomplete data corrected, completed or updated;
- Erasure – have your data deleted when it is no longer needed, unless the law requires us to keep it;
- Grievance redressal – raise a complaint with us about how your data is handled;
- Nominate – nominate another person to exercise your rights in the event of your death or incapacity.
You may also withdraw your consent at any time; this does not affect processing carried out before withdrawal. To exercise any of these rights, write to support@stss.in.net.
10. Grievance Officer
If you have a concern or complaint about the processing of your personal data, please contact:
Grievance Officer, STSS GROUP PRIVATE LIMITED
Email: info@stss.in.net
Phone: +91 94296 94814
Address: 6th floor, room no 602, Palak Park building, Balewadi Village Rd, Balewadi Gaon, Balewadi, Pune, Maharashtra 411045
We will acknowledge your grievance promptly and try to resolve it within the time prescribed under applicable law. If you are not satisfied with our response, you may approach the Data Protection Board of India.
11. Children's Data
This website and our services are meant for businesses and adults. We do not knowingly collect personal data from children (persons below 18 years of age). If you believe a child has submitted information to us, please contact us and we will delete it. Where processing of a child's data is ever necessary, it will be done only with verifiable consent of a parent or lawful guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date, so please check it periodically.
13. Contact Us
For any privacy-related questions, write to support@stss.in.net or call +91 94296 94814.
